-Q: What’s the main business of Malltek? A: We mainly facus on design and manufacture supermarket equipments, including shopping trolley, wire storage cage, rolling container,,, and also offer One-Step-Sourcing solution for new supermarket project.
-Q: What’s the payment term? A: 1). 30% deposit upon confirmation of order, balance after BL copy. 2). Irrevocable L/C At Sight.
-Q: What price terms available? A: EXW, FOB, CFR and CIF.
-Q: Is OEM available by your company? A: OEM service always available. - Quotation offered in one week based on customer’s drawings. - Professional team to offer 3D drawings and products design, free charge for sketch. - Appointed designer for customized advertising and package solution.
-Q: What’s about the min-qty? A: Normally, minimum order quantity is 1x20GP container. But we also accept different items to combine 1x20GP for your convenience.
-Q: I like your design, but couldn’t find the right model from the products list, is customized size available? A: Yes, but you should pay the model fee.
-Q: I would like to have my own design products and qty is not that big, is it ok? A: Yes, we can go with your customized design, no matter small or big qty, however, please understand the cost will be different.
-Q: What extra service you can offer? A: Free logo design on product. Free sketch design, accept countless modification.
-Q: How can you response to quality comments? A: Evaluations and solutions within 5 days upon comments details.
-Q: Free sample available or not? A: Sample cost refund after first bulk order.